NYC Tech Repair Center

NYC Tech Repair Center offered computer, phone, and network repair services but competed against both Apple-authorized repair shops and questionable small operators. Trust was a major issue — customers feared being overcharged or having their data compromised. The business had no online booking system, a dated website, and was being outspent on Google Ads by competitors.

We applied a trust-and-transparency marketing approach similar to our strategy for the moving industry. Upfront pricing, technician credentials, and data privacy guarantees were prominently featured. Google Ads targeted urgent repair needs with messaging that addressed trust concerns. Local SEO captured the "near me" searches that dominate this industry.

Redesigned the website with a service menu and transparent pricing for common repairs. Built an online diagnosis and booking system. Launched Google Ads campaigns for emergency repairs with call extensions. Created service pages for computer repair, phone repair, data recovery, and business IT support. Optimized Google Business Profile with service menus and repair process photos. Implemented post-repair review requests and a satisfaction guarantee badge.